Privacy Policy
How Relative Roots Genealogy collects, uses, and protects information provided through this website.
This policy applies to relativeroots.ca and describes how information submitted through this website is handled. It is written to meet the requirements of the Personal Information Protection Act (PIPA), the applicable privacy legislation in British Columbia, Canada.
Who collects your information
Relative Roots Genealogy is a professional genealogy research practice based in Duncan, BC, Canada. All information submitted through this website is received and managed by Relative Roots Genealogy.
What information is collected
This website may collect the following information:
- Contact form submissions — your name, email address, and any message you choose to include when you use the contact form on the Book a Consultation page.
- Consultation booking data — when you book a consultation through the Calendly scheduling tool embedded on this site, Calendly collects your name, email address, and selected appointment time. This data is subject to Calendly’s own privacy policy.
- Usage data and cookies — Calendly sets cookies when the scheduling widget loads. No additional tracking, analytics, or advertising cookies are used on this site.
How your information is used
Information submitted through this website is used only to respond to your inquiry or to confirm and manage your consultation booking. Your contact details are not added to any mailing list, shared with third parties, or used for any marketing purpose without your explicit consent.
Storage and retention
Contact form submissions are received by email and stored only as long as necessary to respond to your inquiry. No personal information is retained after it is no longer needed for the purpose for which it was collected.
Third-party services
This site uses Calendly to manage consultation bookings. Calendly operates independently and its data practices are governed by its own privacy policy. No other third-party services that collect personal data are used on this site.
Your rights under PIPA
You have the right to request access to any personal information held about you, to request corrections, and to withdraw consent for its use. To exercise any of these rights, contact Relative Roots Genealogy at [email protected].
Contact
Questions or requests regarding this privacy policy can be directed to Relative Roots Genealogy at [email protected].
